Beyond the GenAI hype: Amazon's Rajeev Rastogi bets on agentic AI to boost enterpise operations

“Clearly the entire operating layer is becoming agentic,” said Rajeev Rastogi, Vice President of Machine Learning at Amazon, pointing to a decisive transformation in business technology. This marks a transition from static software to autonomous systems capable of understanding natural language instructions. Unlike conventional software that follows rigid, pre-programmed scripts, agentic systems possess dynamic execution paths.