Google Cloud’s Gemini voice AI wants to do more than just talk

Imagine asking an AI assistant to find a customer, negotiate a price and help close a sale, all without typing a single prompt. Voice AI is moving beyond answering questions to taking on tasks, and Google Cloud wants businesses to put it to work. At TechSparks 2026, Naren Kachroo, Head of AI Go-to-Market at Google Cloud, demonstrated how Gemini’s voice AI capabilities could help businesses handle customer conversations, restaurant bookings and sales negotiations.